Our Office Policies

Initial Visit and Evaluation

During the initial evaluation, your therapist will take your history, make an assessment, and design an individualized treatment plan that includes goals, frequency, and duration. Please complete your paperwork before arriving and allow 15 minutes for processing. If you did not fill it out, please arrive 30 minutes early. Be sure to bring your insurance cards and physician's order, if necessary.

Insurance and Scheduling

Your condition will be evaluated at your initial appointment. Please make every effort to attend therapy sessions as scheduled to receive the most benefit from your treatments. If you must cancel or reschedule your appointment, we request that you give us twenty-four hours prior notice; failure to do so may result in a $75 cancellation fee.

Text Notifications

When opted in, you may receive text messages to your mobile number with appointment reminders, waitlist opportunities, information about clinic closures, and payment links. You can opt out of this service at any time by replying “Stop”. If you are experiencing any issues, please reply with “Help”. Carriers are not responsible for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you.

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